Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

We contracted Van Martin Roofing to fix leaking dormers that were in terrible shape. The leaks were causing damage to the first floor ceiling under the dormers. Dustin from Van Martin Roofing was prompt with arriving at our house at the scheduled time and getting a quote later that day. Within a week and a half of putting 25% down, they had not only fixed the dormers but also the flashing around the chimney, which we did not know what a problem based on the inspector. Based on the photo autopsy of the previous work we inherited when we bought the house, the previous work was very sloppy and was likely done by someone who should not have been allowed on a roof. The roofers in my opinion went well beyond a quick fix. Van Martin for leaking dormers! ~ Josh H

I contracted Van Martin roofing to replace the roof of my home. To start, the sales rep (Jesse) filled me in with information about the process of this project, answered questions about the estimate, and gave me a-lot of detail about what their services would encompass. Once I contracted them, their team was on-point with communication and setting up dates. Come the day of service, the Project Manager (Carlos) kept an open line of communication for me to ask questions and to update me on the status of the project. Carlos was very helpful. He and his team did an excellent job with my roof. I thank them all for their hard work! Overall, I am satisfied with my new roof and the services Van Martin provide. Would recommend them if you’re in for a new roof. ~ Domenic A

Van Martin Roofing is a wonderful company to work with, Jared was quick to come out and give us a quote for exactly what we asked for and we didn’t feel any pressure to have any add ons or extras he listened to what we wanted and went from there. The product came in a lot sooner than what was estimated and the crew came out pretty much as soon as it came in to get started on the work, Carlos was our project manager and his communication throughout the process was fantastic and he personally came out to the job site to check in on the work every day the crew was out and ensured things were looking good and making sure we were happy with the work. I cannot recommend Van Martin Roofing enough and if I ever need anything in the future I will be sure to call them immediately. ~ Christina C

Patio roof was old and leaking. Contacted Van Martin, came out and inspected the roof. Received the quote after the inspection. The price was high, due to COVID, supply change problems, and the high fuel prices. I understand that, all prices are high. They have a loan program through a bank and I took this option. I wanted a reliable company with a good reviews, reputation and I felt Van Martin is the one. It took most of the day to complete the work. The workers were very professional and went right to work. Very clean when the job was finished. The only concern I had, was they left without getting with me to go over what all they did. Overall, outstanding work, professional, clean work area, and I would highly recommend their company. ~ Kevin M

Great experience with VanMartin Roofing. The high winds yesterday caused damage to the ridge cap of my roof. Dustin came out to take a look and saw that the damage was minimal. Knowing that they were scheduled out for 4-6 weeks and seeing that he could fix it -- and better than before -- he grabbed some supplies and had it good to go in about 20 minutes. No muss, no fuss. He took the time to explain everything he was doing and made some recommendations for when it was time to replace the shingle system. Oh, did I mention that he didn't charge me for any of that? I'd never met Dustin before today, but it was like having a knowledgeable neighbor come over and help out with a project, only this "neighbor" didn't know me and is a professional. Thank you, Dustin, and thank you VanMartin for hiring quality people. ~ David B

Van Martin was great and I liked how they were thorough when assisting us in our decision. Their staff went above and beyond by not only showing my options and estimates but setting time that matches my wife's schedule to provide her the same experience so we both could come to the conclusion of a new roof. When we first called about a roof leakage, they had a crew the same day patching the roof in the pouring rain. Financing for the new roof was easy and affordable. The work started quicker than anticipated and the finished product was above our expectations. Thank you Van Martin and keep on delivering exceptional service and continuing to go above and beyond your customers expectations. ~ Brian G

I had siding work completed by Van Martin in the summer of 2023, which was a good experience overall. By the summer of 2025 there was one area of my chimney siding they had worked on that need to be repaired. I looked at my contract from 2023 and realized it was just a couple weeks before the two year warranty on the work they completed in 2023 was running out. So I called Van Martin about getting the siding fixed under warranty. They were responsive, understanding, and prompt. They were able to get two team members out the following morning, discussed the fix with me, and got the work done. They really stood by their work, easily honored their warranty, and did not drag their heels on coming by to get things fixed. I was very impressed and respect them even more as a company for being great at responding to a warranty call. ~ Justin D

We had Van Martin come to look at our house due to a leak in the ceiling of a new home we had just purchased. I believe it was Taylor that came out for us. He was SO beyond helpful. Was completely honest about the damage and anticipated repairs, and the best route to take, and in being honest he saved us what could have been at leas a few hundred dollars. He quickly did a small fix himself, and let us know what to look for to make sure that fix worked. It won't be the solve for the long run but will last quite a few months until we can get it properly updated. He could have not let us know this and charged more but that's clearly not the type of person he is or company this is. Honesty and integrity can be lacking these days so I was very, very impressed and would absolutely use their services again. ~ Heather R

Ronnie was phenomenal at helping us pick our siding colors and style while also informing us of issues that may arise due to the state of our existing siding and gutters. He also went above and beyond his duties in helping with communication at the start of the project when we were not kept in the loop. Despite delays and setbacks, Carlos managed his team in a way that helped see our project through to completion. The team was respectful, kind, helpful, and extremely hard working, braving even the coldest elements. Carlos answered all the questions and concerns that I had and made sure that everything was done to our satisfaction. We have used Van Martin on our roof in the past, now we have used them for all new siding, soffits, and gutters, and we will continue to use them as the need may arise in the future. ~ Shonda R

Our experience with Van Martin Roofing and South Dayton Exterior Solutions was excellent . As homeowners we required complete roof replacement as well as gutter replacement /guard installation with soffit repair . Ronnie Young provided professional sales service and was a pleasure to work with. His knowledge and expertise made our decision to proceed easy and he was available to answer questions and was very thorough . The roofing and gutter install teams offered wonderful workmanship and took good care of our property and landscaping . The project was completed in a timely manner that exceeded our expectations. The project managers including Hunter and James were super : great communication and very efficient . Outstanding job and we will be recommending Van Martin Roofing to friends, family and neighbors ! Excellent ! ~ Celeste F

Our experience was fantastic! From the phone call to contact VanMartin, the sales consultant (Scott), and a very professional, efficient, and experienced crew ! I was so impressed that Scott flew a drone over my house to find a skylight that had been installed in 2016, why it had leaked! Come to find out the company that put it in used our OLD Flashing😡Scott made sure Vellux still had the flashing that matched our skylight. To our luck, they did! The crew was so careful, and very, very little clean up🌹I rate Van Martin 10 stars! It was through some long research that I found Van Martin roofing, they had a 5 star rating. I thank them for getting to us at a very timely manner🌹 I hope this helps others make their decision easier 🌹 ~ Lisa H

The first thing Mathew did when he met me was give me his card. Utmost level of professionalism and cleanliness. The entire process was smooth and communication was flawless. Quoted time was 4-8 weeks for installation. We had asked for no earlier than the 4 week mark due to our daughter's birthday party. Literally a week later they had availability and we agreed since we still had time before the birthday. The clean up process was taken seriously and everyone working inspected the area thoroughly. They hooked up the dumpster, pulled out of the driveway then walked the driveway and street to make sure they didn't miss anything. Super impressed and highly recommend this company. Its hard to find this level of professionalism today. ~ Colleen H

This review is submitted on behalf of my Aunt V. Taylor. Mike and Jarred provided exceptional customer service while responding to a warranty call at my aunt’s residence. They listened carefully to my aunt’s concerns. On a very cold day they the climb on the roof without a second thought. They identify caulking was need and took care of the issue. The gave great feedback on the cracks in the stone chimney that will need some repairs. It’s good to know exceptional service oriented people like Mike and Jarred still exist. Mike and Jarred bring great credit upon themselves, Van Martin roofing co, and the roofing industry as a whole. Thank You, Mike and Jarred!! Sincerely, V. Taylor Customer ~ Rodney S

We enjoyed working with Van Martin from start to finish. Everyone was professional and we were satisfied with the results. The first half of our work started last year by replacing the existing cedar siding with cement Hardy board and the old windows with Marvin. This year we replaced with remaining first floor windows. Their installer, Thomas, did both jobs for us. Thomas is a master craftsman working with the cement board, installing windows, interior wood around the windows and shaping plain rolls of aluminum wrapping the existing exposed wood outside. I would not hesitate to have Van Martin work for us again or in recommending them to someone else. ~ the T

Van Martin Roofing did an excellent job from start to finish replacing the shingles on our house and shed. The project included adding a gutter guard. We appreciated the time and advice from Dustin in choosing the best color of shingles. There was no pressure or rush to make a decision. The cost of the project was fair. Everyone on the team was professional, skilled and hard working. We liked their attention to detail and were amazed at how quickly and efficiently the work was done. They were just as particular about clean up. Several neighbors made positive comments as well. We are extremely pleased with the final result and recommend this company. ~ Kenneth G

Great experience from start to finish! The van martin team replaced my roof and gutters. They were all very professional and obviously knew what they were doing! Each evening the team picked up and left the yard in good condition. Adam or James would come by once or twice a day and was up on the roof themselves to make sure the job was being performed correctly. When the job was complete the team made sure to pick up and used a magnet to find nails on the ground. The finished job looks great! Communication was great from start to finish! I could easily speak with brooke from van martins customer service and she always made sure I knew when things were going to happen. ~ Danny S

I have had Van Martin come to my home to discuss repairs of my dormers from work by a previous local roofer constantly advertized on Channel 2. I did not expect the high standards for a small job. But Scott Lainhart arrived and my wife and I found him to be a seasoned professional who was considerate and very knowlwdgable. I have found him to be a very dedicated and a responsible individual. He demonstrates expertise in working with all aspects regarding roofing, dormers, gutters, ect. Scott demonstrated great foresight and strategies to keep my roof lasting for a few more years. He is an effective communicator. He articulated my roofing needs. He came up with future improvments and with creative suggestions and solutions. He exceeded my quality standards. Wish I would have used Van Martin in the first place. Sincerely Mario G. Mancini MRC, CRC, LSW (Retired) ~ Mario M

VanMartin is great! They replaced my roof 3 years ago. After purchasing the house. I have been doing a little remodeling and keep finding where water had been coming, probably for years mind you, and they graciously, and professionally come out and fix it. I feel bad at times because having there repair truck in front of my house often. I don't want people to get the wrong impression and think they did a bad job. Mind you in the places I'm finding wet spots have probably been wet for years. Love them. Have also recommended them to family and friends who have had no complaints. Would highly recommend them to anyone. Thank you Van Martin, for everything. Joanna E Ratermann ~ Joanna R

We are so happy we had the professionals from VanMartin Roofing on our extensive roof replacement project. Everything was well executed, on time and the clean up was fast! From the salesman Dustin who educated us on shingles and application , to the project manager Tyler who took great pride daily in the way the installation was progressing. Both were a pleasure to meet and work with! But, our greatest appreciation is to the roofers that showed up everyday - through the hottest of days ready to work! All amazing individuals! Thank you VanMartin Roofing! We are grateful- Kent & Rachel Pedersen Springboro, Ohio ~ Rachel P

I just had my roof replaced by Van Martin Roofing and the whole experience was exceptional from the first contact with their knowledgeable sales rep, Jim Honious who checked problem areas to give best solutions for us to to the job completion. They uses Certain Teed Shingles which have a very good rating and warranty. The company also offers a very good protection plan. The assigned project manager, Hunter, kept us informed and followed up on completion. The crew did outstanding work and a very thorough cleanup on completion. I would highly recommend Van Martin Roofing. Great customer service and workmanship. . ~ Steve B

I am very impressed with Van Martin Roofing! Van Martin replaced my roof about 7 years ago, after the last rain storm a small spot formed on the bedroom ceiling from the roof leaking. I went into the attic and looked at it didn't see much went outside and I could see the shingles poking up just a little. Called Van Martin Jared Miller came out right away and identified the problem was a warped deck board. Which is nothing they replaced so I knew this wouldn't be covered under warranty. Next day I get a text that they will be covering it under warranty. I really appreciate that Van Martin covered it under warranty they really didn't have to. ~ Jason d

Van Martin Roofing did a fantastic job with our new flat roof installation. They delivered impeccable service and quality. From the initial point of inspection and sales process with Matt, to the actual installation of the roof with James and his team, we experienced excellent communication and work ethic. My husband and I had peace of mind throughout the whole process with no surprises which is a Godsend when dealing with a major home expense such as a roof replacement. Do yourself a favor and choose Van Martin Roofing for your roofing needs. You will not be disappointed! Thank you Van Martin team! Dana & Sam Bryant ~ Boogie B

Excellent experience with Van Martin Roofing on our recent roofing/shingle replacement project. Office personnel, advisors, supervisors, and workers were knowledgeable, customer-friendly, and committed to excellent workmanship. They worked efficiently and in a timely manner, answered all our questions, and rendered superb service from the beginning consultation with Jared to the finished project under the capable supervision of Zach and Mario. Installers were meticulous and hard-working. Clean-up following project was excellently done. Highly recommend this company for any and all roofing project needs. ~ James F

Our home is almost 100 years old and includes dormers, a flat and a hip roof. We knew our roof needed a complete tear off to the original. We also had water damage to an interior ceiling and wall. The old roof was only part of the water problem and as we continued to look for solutions, Van Martin was always willing to be involved. A flashing problem arose and Van Martin was back immediately to make it right. We worked with Jason Taylor. Jason stayed on top of every phase of the process. We are very pleased and recommend Jason Taylor and Van Martin. ~ Greg S

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